Frequently Asked Questions

Everything you need to know about your Flattered experience.

How long does shipping usually take?

Standard delivery typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping fees may apply depending on your region.

How do I find the right size?

Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for our pointed-toe styles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

Are your products sustainably made?

Yes, we prioritize ethical production and use high-quality, chrome-free leathers and recycled materials wherever possible to minimize our environmental footprint.

Can I change my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within one hour of placing your order.